Success is just around the corner.
Unlock unrestricted access to keynote presentations, templates, certifications, workshops, and event passes to nail your customer success strategy and conduct your role with confidence.
Compare our Individual plans and features
| Insider | Pro | Pro+ | Exec+ |
Monthly newsletter | ✓ | ✓ | ✓ | ✓ |
Slack community network | ✓ | ✓ | ✓ | ✓ |
Virtual meetups & festivals | ✓ | ✓ | ✓ | ✓ |
Local, in-person meetups | ✓ | ✓ | ✓ | ✓ |
4 Templates & frameworks | ✓ | ✓ | ✓ | ✓ |
6 Exclusive articles | ✓ | ✓ | ✓ | ✓ |
13 OnDemand presentation recordings | ✓ | ✓ | ✓ | ✓ |
Ungated access to all reports | ✓ | ✓ | ✓ | ✓ |
CSC GPT | ✓ | ✓ | ✓ | ✓ |
Competency framework (coming soon) | ✓ | ✓ | ✓ | ✓ |
CSC Academy (coming soon) | ✓ | ✓ | ✓ | ✓ |
Salary calculator (coming soon) | ✓ | ✓ | ✓ | ✓ |
Quarterly bonus content | ✓ | ✓ | ✓ | ✓ |
Exclusive content | x | ✓ | ✓ | ✓ |
50+ Frameworks & templates | x | ✓ | ✓ | ✓ |
Mentorship program | x | ✓ | ✓ | ✓ |
400+ hours’ presentations | x | ✓ | ✓ | ✓ |
CS toolkits | x | ✓ | ✓ | ✓ |
Free CSC Festival Access | x | ✓ | ✓ | ✓ |
Live stream to all Festivals | x | ✓ | ✓ | ✓ |
Members-only events | x | ✓ | ✓ | ✓ |
In-person events on-demand | x | ✓ | ✓ | ✓ |
40% discount on Festivals | x | ✓ | ✓ | ✓ |
10% discount on Certifications | x | ✓ | ✓ | ✓ |
Members-only community | x | ✓ | ✓ | ✓ |
Free in-person Festival or course ticket annually | x | x | ✓ | ✓ |
In-person certification training access | x | x | ✓ | ✓ |
Customer Success Certified: Core | x | x | ✓ | ✓ |
6+ Masters certifications | x | x | ✓ | ✓ |
Advanced-micro courses | x | x | ✓ | ✓ |
Live GTM workshops | x | x | ✓ | ✓ |
AI Advantage workshops | x | x | ✓ | ✓ |
CS Certified: Leadership | x | x | x | ✓ |
Leadership Accelerator Program | x | x | x | ✓ |
CS Leadership dinners | x | x | x | ✓ |
Chief Customer Officer Summit | x | x | x | ✓ |
Mastering Leadership Workshops | x | x | x | ✓ |
Community-led workshops | x | x | x | ✓ |
Up to 20% off team memberships | x | x | x | ✓ |
Compare our Team plans and features
| Pro Teams | Pro+ Teams |
Exclusive content | ✔ | ✔ |
50+ Frameworks & templates | ✔ | ✔ |
Mentorship program | ✔ | ✔ |
400+ hours’ presentations | ✔ | ✔ |
CS toolkits | ✔ | ✔ |
Free CSC Festival Access | ✔ | ✔ |
Live stream to all Festivals | ✔ | ✔ |
Members-only events | ✔ | ✔ |
In-person events on-demand | ✔ | ✔ |
40% discount on Festivals | ✔ | ✔ |
10% discount on Certifications | ✔ | ✔ |
Members-only community | ✔ | ✔ |
Free in-person Festival or course ticket annually | x | ✔ |
In-person certification training access | x | ✔ |
Customer Success Certified: Core | x | ✔ |
6+ Masters certifications | x | ✔ |
Advanced-micro courses | x | ✔ |
Live GTM workshops | x | ✔ |
AI Advantage workshops | x | ✔ |
Choose the plan that works for you
Our plans are thoughtfully designed with powerful features to help you achieve your goals. Choose the one that fits your needs best and take a confident step toward success!
FAQ
What type of content will I find in the membership dashboard?
What won't you find? 😉 The membership dashboard is jam-packed with a range of OnDemand presentations full of industry insights, a treasure trove of applicable templates and frameworks, cutting-edge reports, access to our mentor program, penny-saving discounts, and your own customer success AI companion, CSC-GPT.
How long will I have access to the content?
For as long as your subscription is active, you’ll have unlimited access to every template, framework, presentation, and piece of exclusive content in your plan.
Are the mentors included in the fee?
Yes...and no. All our mentors are uber-experienced and qualified but some are newer than others - the ones who’re just starting out are free, the crème de la crème coaches charge per hour.
How can I get in touch?
Reach the team on hello@customersuccesscollective.com. Alternatively, you can drop Tytti a line over in the CSC Slack community.
