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What's included in my membership

Laurie Perini avatar
Written by Laurie Perini
Updated over 12 months ago

Success is just around the corner.

Unlock unrestricted access to keynote presentations, templates, certifications, workshops, and event passes to nail your customer success strategy and conduct your role with confidence.


Compare our Individual plans and features

Insider
membership

Pro
membership

Pro+
membership

Exec+
membership

Monthly newsletter

Slack community network

Virtual meetups & festivals

Local, in-person meetups

4 Templates & frameworks

6 Exclusive articles

13 OnDemand presentation recordings

Ungated access to all reports

CSC GPT

Competency framework (coming soon)

CSC Academy (coming soon)

Salary calculator (coming soon)

Quarterly bonus content

Exclusive content

x

50+ Frameworks & templates

x

Mentorship program

x

400+ hours’ presentations

x

CS toolkits

x

Free CSC Festival Access

x

Live stream to all Festivals

x

Members-only events

x

In-person events on-demand

x

40% discount on Festivals

x

10% discount on Certifications

x

Members-only community

x

Free in-person Festival or course ticket annually

x

x

In-person certification training access

x

x

Customer Success Certified: Core

x

x

6+ Masters certifications

x

x

Advanced-micro courses

x

x

Live GTM workshops

x

x

AI Advantage workshops

x

x

CS Certified: Leadership

x

x

x

Leadership Accelerator Program

x

x

x

CS Leadership dinners

x

x

x

Chief Customer Officer Summit

x

x

x

Mastering Leadership Workshops

x

x

x

Community-led workshops

x

x

x

Up to 20% off team memberships

x

x

x


Compare our Team plans and features

Pro Teams
membership

Pro+ Teams
Membership

Exclusive content

50+ Frameworks & templates

Mentorship program

400+ hours’ presentations

CS toolkits

Free CSC Festival Access

Live stream to all Festivals

Members-only events

In-person events on-demand

40% discount on Festivals

10% discount on Certifications

Members-only community

Free in-person Festival or course ticket annually

x

In-person certification training access

x

Customer Success Certified: Core

x

6+ Masters certifications

x

Advanced-micro courses

x

Live GTM workshops

x

AI Advantage workshops

x



Choose the plan that works for you

Our plans are thoughtfully designed with powerful features to help you achieve your goals. Choose the one that fits your needs best and take a confident step toward success!


FAQ

What type of content will I find in the membership dashboard?

What won't you find? 😉 The membership dashboard is jam-packed with a range of OnDemand presentations full of industry insights, a treasure trove of applicable templates and frameworks, cutting-edge reports, access to our mentor program, penny-saving discounts, and your own customer success AI companion, CSC-GPT.

How long will I have access to the content?

For as long as your subscription is active, you’ll have unlimited access to every template, framework, presentation, and piece of exclusive content in your plan.

Are the mentors included in the fee?

Yes...and no. All our mentors are uber-experienced and qualified but some are newer than others - the ones who’re just starting out are free, the crème de la crème coaches charge per hour.

How can I get in touch?

Reach the team on hello@customersuccesscollective.com. Alternatively, you can drop Tytti a line over in the CSC Slack community.

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