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Insider membership

Laurie Perini avatar
Written by Laurie Perini
Updated over 9 months ago

What's an Insider membership?

1,000s of CSMs all over the world trust CSC to be the go-to resource for their learning and development. Benefit from our community-led resources through the Insider plan, for free!

Access cutting-edge insights from renowned CS leaders (at Etsy, Microsoft, Google, TikTok, and more), courses to help you upskill, battle-tested templates & frameworks, as well as a network of peers to bounce ideas off and help overcome your challenges.

Become a CSC Insider member for endless insights, connections, and real-life success stories... and we'll bet our bottom dollar that you'll be wanting more.


What's included in an Insider membership?

Templates & frameworks.

Save time with battle-tested and ready-to-use templates.

Exclusive content.

In-depth thought leadership articles from world-leading companies.

Real-world case studies.

Hours of insights from leaders at Meta, Salesforce, GitLab, Google, and more.

CSC Academy.

Coming soon. Free bite-sized courses for small doses of daily learning.

Ungated reports.

One-click access to industry-leading insights to shape your strategies.


Your gateway to world-class customer success resources.

Access customer success experts, insights, community, networking, courses, and more. For free.


Compare our plans and features

Explore our plans to find the perfect fit for your needs. Each option is loaded with features designed to drive your success. Choose the best plan and start unlocking your potential today!

What do you get?

Outsider

Insider

Pro

Pro+

Public articles

✔️

✔️

✔️

✔️

Webinars

✔️

✔️

✔️

✔️

Templates & frameworks

4

50+ (Updated monthly)

50+ (Updated monthly)

OnDemand videos

10

450+ hours (Every event, ever.)

450+ hours (Every event, ever.)

Exclusive articles

6

100+ (Updated biweekly)

100+ (Updated biweekly)

Ungated reports

✔️

✔️

✔️

Community meetups

✔️

✔️

✔️

Mentor program

✔️

✔️

10% off all courses

✔️

Access to all courses as part of your plan

40% off in-person events

✔️

Free entry to an in-person Festival of your choice every year your plan is active

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