Skip to main content

Pro+ membership

Laurie Perini avatar
Written by Laurie Perini
Updated over 11 months ago

Our Pro+ membership offers a certifications and membership subscription service tailored to help driven customer success managers and leaders reach success. Gain exceptional training by industry professionals, access to the most recent resources, and a supportive community of peers who share your passion for achievement.

Develop your knowledge in every aspect of customer success with ideas and resources you can apply to everyday projects. Learn today, apply tomorrow.


Why sign up?

Professional development isn’t linear. Sometimes, you'll come across topics or situations where you need a comprehensive course to truly grasp the subject.

Other times, you just need a quick solution like a practical case study or a ready-to-use template that you can apply right away. A course won't meet the second requirement, and a template or a short presentation won't satisfy the first. Which is why Pro+ membership includes both.

We’re bringing together both types of L&D so you can pick and choose which type and depth of resource you need to meet today, tomorrow, and next quarter’s needs, and fill important knowledge and skills gaps.


What's included in Pro+ membership?

🔖 10+ certifications. Cutting-edge curriculums created with leading CS experts. Customer advocacy, research, retention, and so much more. Expedite your growth -> plus boost your professional credentials.

🛠 60+ templates. Save time, and work off industry-standard resources. Battle-tested and community-vetted templates.

🎟️ In-person events. A free ticket (RRP $1,295) to a Customer Success Festival of your choice - the #1 way to stay up-to-date with the latest customer success trends and grow your network overnight.

🔥 Community. Solve challenges by leaning on a community of 8,000+ customer success professionals. Bounce ideas around, share best practices, and make life-long connections.


Everything you need to excel.

🎬 400+ OnDemand presentations. Expedite your learning journey by tapping into success stories from CSMs at Salesforce, Meta, Stripe, G2, and many more.

👥 Mentor program. Grow your personal and professional confidence with support and advice from experienced CSM mentors - or impart your wisdom and become a mentor yourself.

👌 Peer councils and meetups. Network, connect, and collaborate with an intimate pod of your own customer success peers, and level up together.

🤑 Discounts. Save more with free access to all our virtual festivals, and 40% off any in-person festivals.


Elevate your customer success career to dizzying new heights with our Pro+ membership.

Boost your expertise in all aspects of customer success starting today with everything you need in one place. Become a Pro+ member today and advance your career to the next level!


FAQs

Who is this subscription for?

This subscription is designed for those looking to transition into customer success, are at the beginning stages of their career as a CSM, or are already established but seeking to refresh their skills.

How does this subscription work?

By joining us, you’ll gain access to exclusive insights, emerging trends, and hours of content, empowering you to enhance your knowledge of all aspects of customer success. We have experts from renowned companies such as Calendly, Google, and VMWare to support us in this endeavor.

How much is this subscription?

$1,999 per year.


Compare our plans and features

Explore our plans to find the perfect fit for your needs. Each option is loaded with features designed to drive your success. Choose the best plan and start unlocking your potential today!

What do you get?

Insider
membership

Pro
membership

Pro+
membership

Exec+
membership

Monthly newsletter

Slack community network

Virtual meetups & festivals

Local, in-person meetups

4 Templates & frameworks

6 Exclusive articles

13 OnDemand presentation recordings

Ungated access to all reports

CSC GPT

Competency framework (coming soon)

CSC Academy (coming soon)

Salary calculator (coming soon)

Quarterly bonus content

Exclusive content

x

50+ Frameworks & templates

x

Mentorship program

x

400+ hours’ presentations

x

CS toolkits

x

Free CSC Festival Access

x

Live stream to all Festivals

x

Members-only events

x

In-person events on-demand

x

40% discount on Festivals

x

10% discount on Certifications

x

Members-only community

x

Free in-person Festival or course ticket annually

x

x

In-person certification training access

x

x

Customer Success Certified: Core

x

x

6+ Masters certifications

x

x

Advanced-micro courses

x

x

Live GTM workshops

x

x

AI Advantage workshops

x

x

CS Certified: Leadership

x

x

x

Leadership Accelerator Program

x

x

x

CS Leadership dinners

x

x

x

Chief Customer Officer Summit

x

x

x

Mastering Leadership Workshops

x

x

x

Community-led workshops

x

x

x

Up to 20% off team memberships

x

x

x


Did this answer your question?