Skip to main content

How to cancel your membership

Laurie Perini avatar
Written by Laurie Perini
Updated over 6 months ago

When your membership is approaching its renewal date, The Alliance will send a reminder to the registered email address. This reminder, usually sent a few days before the renewal date, contains details about the upcoming renewal, encouraging you to review your membership benefits. Ensuring your email address is up-to-date is essential for receiving these notifications efficiently.

Canceling your subscription ensures that auto-renewal is disabled, and you will not be charged for subsequent billing cycles. Upon cancellation, system-generated notifications will confirm the cancellation and its effective date. Ensure you review these confirmations for accuracy.

When you cancel your membership, The Alliance confirms the cancellation process to ensure your membership will not renew once the current billing cycle concludes. You can rest assured that the cancellation is finalized and effective immediately following this confirmation.

After canceling, you will continue to have access to your subscription's content and features until the current billing period ends. For instance, if you are on an annual plan and cancel midway, access remains until the end of the paid period. You will retain full access to all account features, perks, and benefits until the subscription term concludes, regardless of the type of subscription (monthly, quarterly, or annually). This policy applies consistently across all subscription cycles, ensuring uninterrupted access until the billing cycle you've already paid for concludes.

To verify the successful completion of your cancellation, log in to your account and check your membership details page for confirmation. Alternatively, you can contact The Alliance’s support team to request a cancellation confirmation via email or message for added peace of mind.

At the end of your subscription term, your membership will lapse, and your access to account features will stop. If you wish to continue enjoying the services, you will need to renew your subscription or start a new membership.

If you’re ready to proceed, follow the steps below to cancel your membership:### Key Takeaways:

  • No Immediate Cancellation Consequences: Cancellation sets your subscription to end, but doesn’t remove access until the billing cycle ends.

  • Consistency Across Plans: The policy applies regardless of subscription type (monthly, yearly, etc.).

  1. Log in to your member account.

  2. Navigate to the "Account" section, located in the top right corner of the interface.

  3. Under your membership details, click on the "Change" button.

  4. Scroll to the bottom of the membership details page and select "Cancel my account."


Need Help Finding the Cancellation Option?

Key Recommendations for Members:

  • Email Updates: Keep your registered email address current to receive renewal notifications.

  • Monitor Account Details: Regularly check your account to stay informed about renewals or cancellations.

  • Contact Support for Assistance: Reach out to The Alliance’s support team for detailed clarifications or help with your membership.

If you're unable to locate the cancellation option, don't worry! Our support team is here to assist you, including helping process your cancellation. You can reach us Monday through Friday, or contact us via Messenger anytime for further help. Please provide us with your account details (including the email address you used to sign up) and we will be able to assist.

We're committed to providing you with the support you need. For additional support, including unique account scenarios, please contact us. We're here to help.

Did this answer your question?